View Full Version : Refunds
jwpamp
08-08-2008, 09:58 AM
I have waited long enough. I have contacted HO thru the Solution Center e-mail on consutlants corner regarding the amount of time the hotel refund is taking.
Anyone heard anything yet? I find this incredibly unacceptable! Experient must go!
finley1991
08-08-2008, 10:30 AM
I found at Leadership they were very unknowledgeable about things when I went to them with questions.
Can't believe you're having a hard time with it! Hopefully it will get worked out soon. :)
morfia
08-08-2008, 10:45 AM
dispute it on your Credit card if possible-
Hankins
08-19-2008, 03:22 AM
I don't think we can dispute it on our credit card since it was billed months ago and personally I've already paid for the one night stay in full.
I got a direct number of the persona you need to speak to, I left a really nasty voice mail at the Hotel and they gave me a direct line to the person to speak to: Jennifer 312-786-6227. I'm going to call in the morning but I want to complain to Experient. Know the number?
morfia
08-19-2008, 08:14 AM
ok--so here is my SECRET---never book through them---I STOPPED years ago---
cmdtrgd
08-19-2008, 09:22 AM
Morifa - how do you get the conference rate?
Hankins
08-19-2008, 09:39 AM
Ooh, do tell!
morfia
08-19-2008, 10:07 AM
start now--
no demand
Hankins
08-22-2008, 02:56 PM
:confused: Huh....how do we get the conf. rate and not book through Experient?
DebbieJ
09-02-2008, 08:58 PM
I just got an email to expect my refund soon. It was very confusing because it looked like my confirmation email from when I originally reserved my room.
jwpamp
09-02-2008, 09:47 PM
Me too. We'll see when it gets credited back to my card....
finley1991
09-02-2008, 10:13 PM
Since I'm not dealing with this... what are you waiting for to be refunded? The deposit?
DebbieJ
09-02-2008, 10:34 PM
I'm getting a refund because I didn't get into the correct room until after midnight the first night.
I think Janice is waiting on a refund because she paid the deposit and then after splitting the room with other ladies, she was owed money.
finley1991
09-03-2008, 09:12 AM
Thanks.... It's so ironic how they have no problem taking our money immediately but then wait several months to refund it!
cmdtrgd
09-03-2008, 01:16 PM
Morfia - so, start NOW for National? Do we know what the exec assignments for the waves are, or even when the waves are?
jwpamp
09-03-2008, 02:50 PM
I'm getting a refund because I didn't get into the correct room until after midnight the first night.
I think Janice is waiting on a refund because she paid the deposit and then after splitting the room with other ladies, she was owed money.
Yes, I paid for the room on my card and then when the others got there and paid, they owed me a refund.....nothing yet.
jwpamp
09-12-2008, 10:53 AM
Got it....went on as a credit to my card this last week.
DebbieJ
09-12-2008, 12:01 PM
me too :):)
morfia
09-12-2008, 12:15 PM
Morfia - so, start NOW for National? Do we know what the exec assignments for the waves are, or even when the waves are?
lets book for the MONTH--lol
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