Having a Hard Time Elicitiing a Response From My Team

[dannyzmom]

I send out emails throughout the week when I come across great information, flyers, etc. I would love to just have a few of my team members hit "reply" and say "Thanks" or "I got it" or "I am still alive" LOL

It occurred to me this morning that id on't even know if they are receiveing and/or opening these emails!

I recall my NED once saying how she rewards for "grunts" - in other words, she asks that her team just hit "reply" when they get an email from her even if just to "grunt" at her and let her know they are alive. Sghe rewards for these grunts - LOL
What do ya'll think?

[chefkugler]

That is great.At least then you know they got it and hopefully read your email. I have a few on my team that don't seem to reply either.

[bethcooks4u]

I did that this summer. I offered a drawing for PC$$ for each call or email that THEY made to me. A few got into it but even when we did the first drawing it didn't make the others start responding.

They tell me they're getting and reading/listening to my messages but they still don't take the time to respond - kind of like our hosts!:rolleyes:

[ShanaSmith]

I have tryed offering a prize for responce too. Kinda worked. I got emails back from my regular people, but I still didn't know if the hobbiests got/read it.

[finley1991]

I completely understand! I have my team training on Tuesday and need to make calls tomorrow to get more than 2 of the 15 to come! UGH!

I use constant contact for my customer newsletter and started using it for my weekly team e-mail. It's great because I can see who opens it. Although with CC, some servers won't let you track them. For example, I have one consultant who uses wideopenwest and they won't let services like CC to track but I know she gets it because she tells me she does.

We can only do what we can do. My director (who you've all read about here) only appears when she needs something from us. Other than that... nothing. And it's been that way for YEARS. What the hardest part is, is that I'm so good to my team with the meetings and the e-mails and they don't think they have it that good from me but they have nothing to compare it to!!!

I was on vaca with my family in August and for 3 weeks up to the week I was leaving said in HUGE LETTERS at the beginning of my weekly e-mail that I would be away and they would not have access to me. Then the week I was gone I sent them yet another reminder! I return from my trip to get a voicemail from one of my consultants that she's on her way to my house to get catalogs she forgot to order for a show and that she needed some from me. The next voicemail was her outside my front door announcing that she was there and where was I? UGH!!!!! And the worst part is is that according to CC, she READ THE E-MAILS!!!!

Okay... done venting. My attitude is to give to those who want something. So if I only have 2 on Tuesday, it's going to be the best darn training they've ever gotten. I just love that they think they don't need us as their directors and the moment something goes amiss... they need us!!! I suppose it's like raising kids... I don't have any so I'm just guessing here!

Okay... now I'm really done... thanks for reading! :)

[bethcooks4u]

That's the great thing about this site! We are venting to the choir! We are ALL there and totally understand and can be the shoulder ...or the one who can help this time!

And Colleen, you are too funny - yes it is a lot like kids. (I have 5 so I know. :bugeye:)

[finley1991]

5!!!! Holy crap!!!

I'm the youngest of six! I don't know how my mother did it. And I don't know how she's not institutionalized from all of us!!!!