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amy07
04-30-2009, 01:01 PM
Are any of you having problems with the lids? I'm doing adjustments on almost every one I sell - the lids are cracked upon arrival or crack when the customer uses it. I'm thinking there must be a manufacturing defect somewhere, maybe they changed the plastic formula or something to save some money?
pamperedlinda
04-30-2009, 01:09 PM
This has been going on for a few months. I haven't had any problems in the last 2 months though.
Happy Chef
04-30-2009, 02:08 PM
Wow! Thanks for the heads up.
baychef
04-30-2009, 04:40 PM
I was having this problem for a while but like Linda, I haven't for awhile now.
chefkugler
04-30-2009, 10:22 PM
This started back at Christmas time. Recently all my small batter bowls have come with cracked lids. I recently had a customer who got 2 with a cracked lid. When I called the adjustment in,I asked her if they are doing anything about this. She said the warehouse is aware of the issue. OK, so what are they doing about it?
amy07
05-01-2009, 12:08 AM
This started back at Christmas time. Recently all my small batter bowls have come with cracked lids. I recently had a customer who got 2 with a cracked lid. When I called the adjustment in,I asked her if they are doing anything about this. She said the warehouse is aware of the issue. OK, so what are they doing about it?

wow! That sounds exactly like my conversation with my last adjustment too. ;)
cincychef
05-01-2009, 12:31 AM
I have had a bunch with cracked lids recently too! If you do the adjustment online they flag it and will email you to see if you just want the lid before they release it. This saves time on calling it in!
pamperedlinda
05-01-2009, 07:57 AM
This started back at Christmas time. Recently all my small batter bowls have come with cracked lids. I recently had a customer who got 2 with a cracked lid. When I called the adjustment in,I asked her if they are doing anything about this. She said the warehouse is aware of the issue. OK, so what are they doing about it?

It's probably cheaper and less labor intensive for them to do the adjustment than to pay someone to go through every SBB in the warehouse and replace the lids.
Christ Follower
05-01-2009, 06:22 PM
Yep...I've had 3 cracked lids in the last 2 shows.