Inactive Consultants

[finley1991]

Each week I do a weekly e-mail newsletter for my TEAM and for our monthly TEAM training I send an e-vite. I've been including everyone, even consultants who are inactive on both. How long after someone goes inactive should I cut them off from communication?

[bethcooks4u]

When they tell you to take them off your list.

You never know what might spark them to get back into it. I would send them a personal note when they are getting close to being inactive for 12 months so they know that if they don't submit they will have to pay again - that sometimes gets a response. If they tell me they have no interest in doing PC again I ask for a booking.

[dannyzmom]

I keep them on the email loop til they ask me to remove them. Beth, would you mind sharing what you say in the note yo usend them when they're coming up on 12 months of inactivity?

[finley1991]

Thanks for your help!

[bethcooks4u]

I say something like this:

Hi _________,

I hope you are doing well! [brief chit chat to personalize - not more than 2 lines or so].

This is a reminder that it's coming up on a year since you last submitted sales. Even if now is not the right time for you to get back into doing regular Pampered Chef shows I don't want the time to slip by and you miss the opportunity to submit just $200 commissionable sales and avoid paying the kit fee again. WOW, Pampered Chef is SO generous to us! I know you loved that about our company! You have until _______ to submit $200 in commissionable sales which can buy you even more time to get back in the swing. After that date you would need to sign up again if you decide later to come back.

If you have decided that Pampered Chef is not a fit for you I ask that you consider passing your host/contact list to me so that I can follow up with customer care for them and I also would like you to consider me your Pampered Chef Consultant for any future needs.

It is totally your decision and I respect whatever is right for you. Please feel free to call or email me if you have any questions or concerns or if you just want to reconnect! I miss having you in my life!

Take care!

I have been calling (usually leaving messages) every few months by this and they have been getting all my team emails and some personally written to them since going inactive.

If they don't submit anything I still leave them on the email list and continue to keep in touch.

I have 2 past consultants that are doing shows with me this fall. One gave it a really good try and the other didn't even qualify but by keeping in touch at least I have their PC business and more importantly, their friendship! Another consultant on my team allowed the year to pass and signed again about 2 months after she could have avoided the kit fee. But she wasn't ready 2 months ago and now she's HOT!

[Happy Chef]

I agree. I have consultants that went inactive 5 years ago and they are still on my cluster email list. You just never know. Past consultants can come back, become hosts, or customers.