Understanding the IPT numbers

[legacypc46]

My IPT is indicating that my team members submitted 14 shows for March. Only 12 though are actually listed under their inidividual blocks. I even tried adding in the Individual Orders in case the IPT was counting those as 'shows', but then the total would be 15.

Is this just a case of the back-up data not loading yet? Or an indication of something else? (I haven't had this happen before, so I'm confused...not difficult for me to get that way)

Or am I just being impatient? (I want to send out my recognition email.)

kris

[bethcooks4u]

It just means that there are a couple of shows that haven't been approved yet.

[legacypc46]

Thank you Beth!

Right after I posted, I noticed you were on line. ...and thought 'yeah, that means my question is going to get a good answer!' Thanks!

[amy07]

I'm waiting for mine to update too. One of my own shows is not showing up, but it is in the shipping. I'm so impatient

[legacypc46]

well at least the shipping department is moving fast.

orders i submitted this weekend are already arriving!

[bethcooks4u]

Thank you Beth!

Right after I posted, I noticed you were on line. ...and thought 'yeah, that means my question is going to get a good answer!' Thanks!

Awww... :o Thanks.

[legacypc46]

The folks managing shows must be really swamped. My IPT is still indicating 14 March shows submitted by my team, but only 12 appear in the downline portion.

I got a call from HO yesterday evening about one of the mystery shows. I was able to resolve it, so they released it....but that one still isn't showing up on the IPT.

Someone else on my team has a mystery show on hold out there. I haven't gotten any notices on these, so I don't know who it is. In addition, there is a third show on hold I do know about (which will hopefully get resolved today).

I am trying to reach each of my team (most are 6 time zones away). I'm definitely calling HO this morning.

(Okay, this post is mostly a vent....but also wanted to let you guys know there are some delays in this area at HO)

[bethcooks4u]

Yeah, it's usually shows that are on hold that cause the IPT to not be in sinc. If they aren't resolved in time they won't count for March and that's why they aren't added yet.

[legacypc46]

That's frustrating because they aren't sending out notifications on all of them. We can't fix them if we don't know what's wrong.

In the states it's easy to pick up the phone and call HO. It's not free for the consultants calling from Germany....not to mention the time difference.

For one gal on my team, the show on hold makes the difference on whether she hits 4K this month (her first time!).

Again, just venting a bit here, but I think there's a legitimate concern amid my griping. (And I'm definitely not aiming any of it at you Beth, you are an :angel:)

HO opens soon and I'll be calling. :)

[amy07]

I actually got a message on my machine about my show in question last night. It basically said that if I didn't resolve it by 11am CST today (day after message) that it wouldn't count. Wow, not much notice on that one! But it's all good, I was able to contact everyone involved

[legacypc46]

Amy, thanks for sharing the cut-off time. I didn't know that.

I just spoke to HO and we couldn't find the missing show. They ended up taking down the consultant IDs of my entire downline (not that many :blushing:) and are going to look at each one.